Core Skills for Museum & Heritage Work

Working in museums and heritage organizations requires a combination of technical knowledge, professional judgement, and interpersonal skills. While specific tasks vary by role and department, many core competencies are shared across the sector.

This section introduces key skill areas commonly developed through internships and early-career roles, including research and documentation, public engagement, ethical practice, digital literacy, and professional communication.

Each topic provides high-level context, examples of how skills may be applied in practice, and links to additional learning resources. These pages are intended as reference points rather than step-by-step instructions.

Active interns and staff receive more detailed training related to these areas through role-specific guidance and project work.

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Internship & Early Career Learning

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Department Overviews