*FILLED* Summer Job Opportunity: Visitor Centre Counsellor

*FILLED* Summer Job Opportunity: Visitor Centre Counsellor

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Job Type: Seasonal, Full-time

Location: Rossland, BC

Salary: $11/hour

Start Date: Mid-May

Closing Date: Until Filled

This position is subject to funding and only available to students who have been in full-time studies and intend to return to full-time studies in the fall. Students must be legally entitled to work in Canada and aged 15 or older prior to the employment start date.

The Rossland Museum & Discovery Centre’s mission is to preserve and dynamically present the heritage of Rossland and area. We do this with comprehensive indoor and outdoor displays on the industrial and social history of Rossland with a particular emphasis on the mining and skiing histories of the area. We are located directly on the “Mining in the Kootenays” historic site – on top of the historic Black Bear Mine. Additionally, we have an extensive community archives, a provincial visitor information centre, numerous educational programs in-house and through outreach activities, downtown heritage walking tours, and various special events throughout the summer.

Job Description:

The Visitor Centre Counsellor & Museum Assistant is responsible for the daily opening, operating, and closing procedures associated with the Visitor Centre operations. Major tasks include the overall management of the Visitor Centre aspect of our operations as well as assisting with the operation of the gift shop, admissions, and concession, including sales, inventory, restocking, and statistics, as well as conducting interpretive tours and educational programming where time permits. Operating the visitor centre includes liaising with Tourism Rossland, the Trail & District Chamber of Commerce, Destination BC (& Hello BC), the International Selkirk Group, and more tourism and destination marketing organizations. The student will also work with local tourism businesses, attractions, event planners, and organizations to ensure that we have the most up to date information at the visitor centre at all times. They will respond to visitor queries and provide information on other attractions in the community, on the surrounding area, and other services. They will also maintain the information centre brochure inventory and displays.

Based on the specific field the student is in, the job tasks can be tailored to their career-goals (e.g. event planning; market research; marketing, etc.)

Please submit your resume and cover letter clearly demonstrating how you meet both the essential and desired qualifications. Email preferred.

Essential Qualifications:

  • Must be a full-time student in school in the spring of the same year and returning to full-time school in the fall of the same year
  • Must be legally entitled to work in Canada
  • Must be aged 15 of older prior to the employment start date
  • Excellent English verbal and written communication skills
  • Customer service experience
  • Public speaking experience
  • Excellent computer skills
  • Must have excellent organizational skills, planning experience, and a passion for tourism, education, and history
  • Experience with research and problem solving

Desired Qualifications:

  • High School (aged 15+) or Post-secondary education in Museum Studies, History, Geology, Drama, Anthropology, Tourism, Marketing, or related fields. High school student applicants are accepted
  • Superhost or similar tourism education/certification
  • Experience working in or with the tourism and/or cultural sector
  • Knowledge of Rossland’s (and the West Kootenay’s) history and current activities/attractions/amenities/etc.
  • Minor labour experience
  • Current First Aid certificate and RCMP Security Clearance may be required

For more information about this position, please contact Joelle Hodgins, Museum Director, at museumdirector@rosslandmuseum.ca or call (250) 362-7722.


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